FAQ & Helpful Information
Are the luxury handbags and watches sold by Reklaim authentic?
Yes, all the luxury handbags and watches offered by Reklaim are guaranteed to be authentic. We have a meticulous three-step authentication process to ensure their legitimacy. Read more here.
What condition are the pre-owned luxury items in?
Our pre-owned luxury handbags and watches are in "like new" condition. We carefully curate items that are gently used and maintain their quality and appearance. All timepieces are fully serviced prior to being shipped to you.
How do I know the pre-owned luxury items are in good condition?
Reklaim's experts thoroughly inspect and grade each item to ensure they meet our quality standards. All timepieces are then fully serviced prior to being shipped to you. We provide detailed descriptions and images so you can make an informed decision.
Why should I consider buying pre-owned luxury items?
Purchasing pre-owned luxury items is not only a sustainable choice but also provides great value. Investing in pre-owned luxury provides an individualized experience with modern luxury. These watches and handbags are designed to last for long periods of time.
What brands do you offer in your collection?
We offer a wide range of luxury brands in our collection, including well-known names such as Louis Vuitton, Rolex, Chanel, Cartier, Hermes, Gucci, Dior, Omega, Goyard, Patek Philippe, Audemars Piguet and more.
Trademarks are owned by their respective brand owners. No brand listed on Reklaim has any association and/or affiliation with Reklaim.
Can I return an item if I change my mind?
No all purchases are final sale, they are not available for exchange.
Do you offer any warranties on your pre-owned luxury items?
We offer a one year mechanical warranty on all timepieces, based from the day of delivery. Read more here.
How often do you update your inventory with new items?
Our catalogue collection is always in stock, offering the best assortment of pre-owned, like new luxury handbags and watches from brands like Louis Vuitton, Rolex, Chanel, Cartier, Hermes, Gucci, Dior, Omega, Goyard, Patek Philippe, Audemars Piguet and more.
Every week we drop a new collection of unique, exclusive luxury watches and handbags that will not be replaced.
You can check our website regularly or subscribe to our newsletter to stay informed.
If you see an item that sold out you can file a request with our Reklaim Concierge.
Are your luxury items cleaned and refurbished before sale?
Yes, our watches are polished and made retail ready resembling like new items.
Handbags are sold as is, in like new condition.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, Affrim's Buy Now Pay Later and PayPal, to make your shopping experience convenient.
Is my personal information secure when shopping on your website?